In-depth study of Emotional Competence Proficiency of Employees during Selling Encounters in Organized Retail

In-depth study of Emotional Competence Proficiency of Employees during Selling Encounters in Organized Retail

Prof. Tejas Shah
Assistant Professor,
Chimnbhai Patel Institute of
Management & Research,
Ahmedabad
indu.rao@cept.ac.in

Prof. Tejal Shah
Assistant Professor,
A.M.Patel Institute of Computer
Studies,
Ganpat University,
Kherva, Mehsana.
tts02@ganpatuniversity.ac.in

30 - 52

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